Satisfaction Guaranteed

 

Price Match Guarantee
If you find a comparable quality advertised product (from an established cloth wristband manufacturer based in the United States or Canada) that is cheaper than a product that you have purchased from ClothWristbands.com, we’ll honour that price and refund any difference in cost if you find this price within 14 days of having purchased your products from us.

Custom Design Guarantee
This section only applies to customers purchasing custom designed products: We optionally provide free custom graphic design services to help you get the best possible design for your wristbands. If you are not happy with the design, we will continue to make edits on your behalf until you are happy. If at any point through the design process you decide to not complete your order, your credit card will be refunded in full.  Once you have approved your design and your order is sent to manufacturing, you are no longer eligible for a refund unless it falls under one of our other guarantees.

Delivered on Time, or It is Free
If we fail to deliver your wristbands before your event takes place, or before the agreed upon delivery date (whichever comes later), you are eligible for a full refund. To qualify for the refund, simply ship back the order to us (at our expense) within 14 days of receipt of the product. Accidents do occasionally happen, we’re not pretend we are perfect… but by knowing that you won’t have to pay if we are late should give you confidence that we take deadlines as seriously as you do.

Your Responsibilities
For custom orders: Please note that it is your responsibility to check your designs carefully before your order will be sent to manufacturing.  Once they have been approved by you, myZone is not responsible for any graphical design, spelling, grammar or other error of any kind.

Feel free to contact us if you have more questions.
If you have any questions about this Policy or other privacy concerns, you can email us. Please do not include your credit card number or other sensitive information in your email. You can also write us at: clothwristbands@myzone.com.